He is the research director of Mobile Monday, a global network of mobile and wireless communication professionals.

Madan is a frequent speaker on the international conference circuit, and has given talks and lectures in over 75 countries around the world. He also participates in consultations at UNESCO, IDRC, and the Friedrich Ebert Stiftung (FES) foundation.
Madan was formerly the communications director at the United Nations Inter Press Service bureau in New York, and vice president at IndiaWorld Communications in Bombay. He graduated from the Indian Institute of Technology at Bombay and the University of Massachusetts at Amherst, with an M.S. in computer science and a Ph.D. in communications.